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Patient Information Notice

1) Data Controller

Under the Personal Data Protection Law No. 6698 (“KVKK”), the data controller is: Doctor Alsa Clinic Lazer Epilasyon Estetik ve Medikal Özel Sağlık Hizmetleri Tic. Ltd. Şti. (the “Clinic”)

Address: Ayazağa Mah. Azerbaycan Cd. 2B No:3/47 Sarıyer/Istanbul, Türkiye
Phone: +90 530 474 62 68
E-mail: [email protected]

2) Categories of Personal Data Processed

  • Identity information (first name, last name)
  • Contact information (phone, e-mail)
  • Application/request information (message content, appointment request)
  • Health data where necessary (health information shared as part of the application)

3) Purposes of Processing Personal Data

  • Receiving and responding to applications, information requests and appointment requests
  • Contacting you
  • Planning and carrying out service processes
  • Managing service quality and patient satisfaction processes
  • Fulfilling legal obligations
  • Establishing evidence and conducting legal proceedings in case of potential disputes

4) Transfer of Personal Data

In accordance with the legislation and by taking the necessary technical and administrative measures, your personal data may be transferred to:

  • Authorized public institutions and organizations (where required by law),
  • Legal advisors and parties from whom audit services are obtained,
  • IT, software, hosting and infrastructure service providers.

5) Method of Collection and Legal Basis

Your personal data is collected through the website form, phone, e-mail and other communication channels by automatic or partially automatic means, and is processed based on the data processing conditions set out in the KVKK.

6) Your Rights Under the KVKK (Article 11)

  • To learn whether your personal data is being processed
  • To request information if it has been processed
  • To learn the purpose of processing and whether it is used in line with that purpose
  • To know the third parties to whom it is transferred in Türkiye or abroad
  • To request correction if it is incomplete or inaccurate
  • To request its deletion or destruction (within the conditions set out by law)
  • To object to the outcomes of the processing
  • To claim compensation if you suffer damage

7) How to Apply

You can submit your requests regarding your rights by e-mail to [email protected] or in writing to the Clinic’s address.